What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
They defiantly try to take storage to the next step, they let u send packages, climate controlled rooms, high ceilings in storage units at no extra charge, protection plans available. I feel safe to store.
5.00 Stars
The young lady working there this morning was very polite, courteous and friendly. She assisted me with my reservation, explained policy and procedures, showed me how and where my unit was and even when there was an issue with the unit she not only took care of the issue, she even contacted me when the situation was resolved. Excellent customer service
cheryl white
5.00 Stars
The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.
Edward Collery
5.00 Stars
Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!
tamara valcin
5.00 Stars
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Christina lw Morales
5.00 Stars
I would like to thank Zophier and Angie, Storage Post in Pelham for assisting me with my paperwork, setting up a new unit. Thank you, for your humble and professional manner.
Zainab Taylor
5.00 Stars
Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po
Patrice Jeffress
5.00 Stars
I had this same storage unit for almost 5 years when I moved into a permanent location in coop city. I had my parents furniture as well as my furniture from way before. Tons of documents and rugs and other things. I had no trouble at all with the unit. I used their carts to move things in and out. I liked the closeness of my health club near by. Safe and pleasant!
Dee Hoch
5.00 Stars
The guy from your office was helpful and informative in getting to my unit.
Alberto Ferrer
5.00 Stars
I was recently in a huge fire and had to rush out in an emergency with my family. I found this location easily online and needed to move ASAP. The manager Jose was very compassionate and so helpful and got me a storage unit quickly and easily. Thanks again for all your help!
Teresa Puello
5.00 Stars
I thought this would be a dark and scary location! I must change my mind! The staff here is bilingual, really friendly and the manager Jose made feel really comfortable about my choices and was a true gentleman! I must Thank you for letting me use your bathroom and for the extra carts! My move in was super fast! The place was pretty clean for a windy day and parking was available easily. Will be telling all my girlfriends when its time to do spring cleaning!!!
Yuderka Tejada-Cruz
5.00 Stars
Great service. Excellant place!!!
David Gidony