What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Safe
alex dougan
5.00 Stars
Staff is great and very friendly - location is great, plus recently they added more parking.
sebastiano magnano
5.00 Stars
Kelvin was very helpful in showing me multiple units until I found one that met the needs of what I needed for my company. He was very patient with answering all my questions
portapalz saycheeeze
5.00 Stars
I was very happy with the time and care representative Christina spent with us showing the available spaces and answering my 101 questions. She was so friendly and patient! Thank you for that it really helped. : ) I was pleasantly surprised to find the pricing and system straight forward and the 24 hour access is a huge plus.
Kelley H
5.00 Stars
Aaron and Abraham, super helpful. Been here a long time but needed to upgrade to bigger space.
Susan Silas
5.00 Stars
In the midst of a property sale and planning an international move, finding the right storage facility was very important. The Grand Avenue location in Brooklyn is super close, has both large and Xtra large room sizes, and the 24 hour secured access is a really big plus!!! I have stored for years at other facilities, including Stop & Stor, Storage Fox, and Clutter, and none of the competitors could compare to the quality of customer service and concern provided by the Storage Post Grand Avenue staff. The manager (Ivan) and customer service rep (Chynna) took the personal time to show me several rooms on multiple floors, and had to qualms waiting on me to make a decision, as I had to do a double take before selecting the right room. They were so patient, and both took excellent care of me!!! The real icing on the cake, is the rates are really affordable, and the 24 hour secured access, is super perfect for night owls creatives like me!
DJ Peter Panic
5.00 Stars
I recommend this storage unit! Best prices and the Manager Carmen was very helpful
kenju Gibbs
5.00 Stars
This was my first time renting a storage unit. The prices were very reasonable compared to others. The representative I spoke with was very helpful and patient with me as she explained the dimensions of the unit and the amount of items that would fit into the space. The company was very thorough and called to verify some information before taking any action that might have an adverse effect on my reservation (Rey). On the day of my move, the movers came late and the window of time that would allow me to get to the office was compromised. However, I called and spoke with Muhammad and Rey and they stayed an additional half an hour. That gave enough time to jump in a cab ahead of the movers and get my keys and sign the contract so I could move into the unit! I just want to say thank you both for being so accommodating and pleasant throughout the various phone calls and evenmore when I got to the facility. The process once we were at the facility was very smooth. The dollies and hand carts made the transfer of items from the truck to the unit quite easy. Thanks again, gentlemen for everything!!!!
Wendy Nathaniel
5.00 Stars
Carmen was very helpful l would always recommend anyone to rent from you guys!!
Winston caddle
5.00 Stars
Very secure and clean.
Georgia Piazza
5.00 Stars
Moving is always stressful, but thankfully this location has Carmen. With exemplary customer service and efficiency she was able to remove much of that burden. Thank you to the Williamsburg team for all their help.
Bianca Regalado
5.00 Stars
I am a returning costomer, Even though staff has changed they still have excellent service. I was assist by Kimberly she was very nice and provided excellent customer service. She was very knowledgeable about pricing for units and details. I was very satisfied with her assistance and rental.Thank you, Kimberly.
Marimar