What People are Saying

not enough hand trucks and some are broken. Need to attend to that

Its getting too expensive

I totally understand the concept of full automation, however the communication between central office and local facilities and renters needs to be way tighter and better organized. I have a slew of Emails but still find myself having to make phone calls to get information such as facility access codes, etc.

It is a good place to keep stuff, a little expensive...

...had a hard time finding the attendant!! I did make a call before driving for 1 1/2 hrs, that I will be arriving to open the storage space. After multiple phone calls- to the phone on website and while standing at the door by the facility- the attendant "wondered in" finally, unaware, that I was trying to reach him. He was polite and nice, just not available. After he set up my storage in a computer everything else was easy, access was good, gates and garage doors were working, storage space clean, and moving carts available!! I like it.

Nice, clean establishment.. Well lighted..

Don't expect to recover anything of they damage your storage with water leaks, got no compensation whatsoever.

Great location in the middle of all major highways making an easy access point for your belongings. Some of the evening staff are very unprofessional and very rude.

Clean, functional. Adequate service

The place should have a 24hr service. It is a good location. And with a proper lock my unit is secure enough. I know a lot of people use the storage facility to park in and the hours are inconvenient.

I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!

The storage unit hallways are dark and the lights kept going out while I was trying to move in. It was very hot on the 4th floor which doesn't seem to actually be climate controlled. There were also some bugs and I saw a mouse run from one unit to another. There should be some fumigation services done and the air conditioning should be fixed. I like that there are multiple garage door openings and the pass code is my phone number, and I was given a free lock for reserving the unit online, and paying before I moved in. If I find a better place with a better price, I will move my things there. This place is just temporary. I saw enough already. Hopefully my things will be safe and pest free until I can move them out.