What People are Saying

The customer service that Ms. Gloria provided was exceptional. Thank you for accommodating our needs.

(Translated by Google) Lizzette & Dionne are super awesome (Original) Lizzette & Dionne are super awesome

I was amazed at the level of customer service when I first got there. The original unit I reserved was not what I was looking for and the woman there was able to figure out what I needed that will work for my business and at a cheaper rate than the other facilities. The hours of access are even better than the rest. Definitely glad I signed up. I highly recommend them.

Vincent was very helpful and patient with me and my mom. He made sure we found the perfect storage space

I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.

( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.

Helpful and friendly staff. Extremely clean.

facility is very clean staff very helpful Mr. Luis was very informational and helpful i would definitely recommend this storage facility.

Your manager lavona is the best. I am an actor and I am working on a show on nbc and we have the next 3 days off, I decided since I need storage I’ll just come check it out and not make any decisions until I’ve seen it all. In my mind I was going to quote around at all storages before Ive made a final decision to choose a place to store. Lavona sold me right away. Very good with making me feel comfortable and she kept me laughing. She showed me around to 3 units until I got the one. Lavona is the best. She’s very helpful, patient,And friendly !! She knows what she doing and how to win customers in.

Everything was great.