What People are Saying

Fantastic customer service. Facility very clean Staff very helpful Michelle makes it very easy for me to opperate

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

I currently have a storage unit and needed an additional one. I had the pleasure of being helped by Ashley. It was nice to interact with a female for a change. I would recommend this location to anyone. Thanks Ashley for you customer assistance

Nice facility, Tay was very helpful!

Hisuely was awesome. She should be made a district manager. Great customer Services.

Very easy move-in, staff was helpful and efficient.

Santana and Zophier were EXCELLENT help with resolving a minor issue with my membership at Storage Post. They are both very knowledgeable and patient- which are amongst the most important qualities to possess in a field like theirs. Would definitely recommend this location to experience superb hospitality, safe storage and an overall great environment. Thank you, guys!

Love it

So since my last review the company and specifically Franny the manager has resolved my issues and I am very pleased and will continue to stay at this location because of Franny. Thanks guys.

Leslie and Leydi were extremely customer service friendly. You must find more people like them. Best experience I've had at a Storage place.

Clean Facility, Great Staff and Excellent Customer Service! What more can I ask! Jose and Leidy are very professional and made me feel at home and speak spanish very well! I see other customers rave about them too! gracias!

This review is of the District manager. Alex did what the manager of the Fordham location failed to do :He listened! He understood the miscommunication that had taken place and resolved my situation . Thank you for understanding and keeping a loyal customer.