What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
11/04/2017
Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.
Greg Nagin
Lawrence
Long Island New York
04/26/2022
Just preparing myself got a letter abbreviatio of eviction
Thomas Purcell
East Village
Manhattan New York
03/30/2023
It's my fault for NOT having someone supervise it. They broke various things during the move and and the pieces broken are not found. sorry BUT the moving part was not good.
Mikey Tavarez
Morrisania
Bronx New York
08/04/2017
Location is a bit difficult
Keke Fran
University Heights
Bronx New York
02/22/2019
Devon is really an extremely good worker with the best attitude. Something is not right with the woman called Dana. She seems to want to start an argument. Try avoiding her and you may have a better experience with this Storage company. Unfortunately, sometimes she is the only one at the desk. This woman is not a good worker and has a bad attitude. This is the main reason for only 3 stars.
Watcher Eighteighetyeight
Garden City
Long Island New York
08/18/2019
I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!
Amy Sue
Floral Park
Long Island New York
07/21/2022
Understandable 24hours is a lot to deal with to stay open but to cut down to 8.5 hours..... Pretty drastic and inconvenient. The new limited time now if it's a week day I have to take time off from my 9-5 job I commute to and from to be able to go to my room or get there even earlier on a weekend. SORRY NOT CONSIDERATE OR PRACTICAL FOR WORKING PEOPLE AT ALL! Work with people a little bit a few early days a few late days during the week..... Not jam their weekend up and room be useless for 5 days out of the week.
sam buccheri
Long Island City
Queens New York
08/23/2017
Still I see major construction so it's annoying to work around and park.
Andrea Oakes
Suffern
New York New York City
09/23/2023
I totally understand the concept of full automation, however the communication between central office and local facilities and renters needs to be way tighter and better organized. I have a slew of Emails but still find myself having to make phone calls to get information such as facility access codes, etc.
JAM Shakwi
Pelham
Westchester New York
09/20/2021
The small unit i rented had tooo many mice droppings from the beginning, And it was on the second floor The units should be cleaned much better for a new tenant Definitely disappointed. J. B.
John B
Floral Park
Long Island New York