What People are Saying

It's pretty good, it's got a nice lot

Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.

It's a place to store your belonging.

Excellent customer service. Loading lock situation on Grand street less than ideal. The adjacent car repair shop is hogging up parking space! 9 months in things have taken a different turn: without notification to all existing cliënts opening hours have changed from 24-hour access to a 6a-6p schedule. (Four star facility loses one star.) I beg your pardon: without notification changing the rules? I.o.w. not caring about your cliënts. What kind of management is running this place? "Excuse us, we have good reasons to change our policy and starting next month, next quarter our opening hours will change!" Not a single word. Crickets... That will cost you (at least) one star. Talking about management: I called customer service to find out what is going on. "I am sorry sir, because of mismanagement and irregularities at the 32 Grand Ave location we had to replace the staff.. and limit opening hours to the people that really need 24-hour access." Guess what: I was one of those people! And what kind of mismanagement? If you'd read down the customer reviews you find out that the main thing people (cliënts) are raving about is the local staff. That you (who are you?) just fired, replaced, your staff, or what the heck?! Who-ever runs this place has totally lost touch with reality. So disappointed. Oh wait. There goes another star..

Still I see major construction so it's annoying to work around and park.

Good Customer service they are ver helpful with anything you need when it comes to storage

Had a problem with my access code at first but you know what, these are decent folks.

It's clean I will say that

Parking area in rear under construction

The storage we had was good and clean. The facility is well maintained. However you do get the occasional people that leave the door open or jam it so they can get in and out without a code. Besides that the place is very well lit and secure.

Please don’t get an attitude when you call my phone mumbling where you’re calling from and get an attitude when I can’t understand what you said and asked you to repeat yourself.

It's pretty good, it's got a nice lot