What People are Saying

Nice new office. Clean units

I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.

What a breeze! Alex at the Storage Post in Yonkers was very helpful and took time to find the right unit for me. The facility was very clean and I like tha secruity.

It is a convenient storage place. I've had it about 7yrs now. But its time to get rid of everything.

This location is very new (and, in fact, still partially under construction at this time), but thanks to that they offer some great rates on storage. Very accessible by road (just a block from the Bruckner off-ramp of the Willis Ave Bridge), though not as much by train — it's about a half-mile walk from the nearest #6 stop. The layout is a little overcrowded and maze-like, with some levels having steel grid deck "floors" and some units being tricky to access. (Entrances around corners, doors that swing open into the accessway, etc.) So, depending on where in the facility your unit is located, it can be tricky to store larger items or move a lot of stuff in and out. But especially for lighter, more compact storage needs, Storage Post can be a great resource and the price is right!

Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.

They have a problem when you are canceling, and continue charging you.

I wanted the next size up larger room but it was almost double the price for the difference of a few feet.

Clean and cheap. Used to be able to access 24/7, so the restricted hours now is too bad.

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.

Very good

Good workers, helpful