What People are Saying

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.

24 hour access is amazing. There was a little difference in quality when we were shown the 5x10 vs the 5x6 in terms of the whole floor being a metal grate and much tighter hallways and the ac is a little less effective on that floor since it's at the top of the building, but it's a good deal. There was also a $10 a month insurance that isn't included in the rental price. That would be good to announce on the website and when talking about prices.

Very big storage facility.

is a good place .. nice staff .. i just wish it was open till a little later but other then that is a good place

Very clean facility

Great facility that is well lit, clean and air-conditioned.

Have had minor issues in the past with not receiving referral incentive. Staff is usually courteous but should brush up on customer service skills since some remarks previously given have been a bit judgemental. Units always available, bathroom always clean. My only issue is the elevator, took quite a while to go down 4 floors, thought I was going to get stuck.

Manager named Anthony was extremely helpful and courteous. He helped me bring my furniture upstairs after the moving company left my things outside on the ground. He was very king and accommodating. He is a great asset to this business and manages the store well.

Rates are good though the service elevator is a bit on the slow side

I went to pay my bill

It was smooth, even though there was information that wasn't clear or changed along the way..

Clean and very big safe place to be