What People are Saying

Used storage post once and back for a second time thank you for your help louis

Very clean

From our experience, once we where there we were welcomed with warm reception by Staff. We were given an tour of the facility which seemed helpful

It was a pretty quick process to rent our room, and we found the facility to be very clean and easy to use.

There's a loading dock, but it does have stairs instead of a ramp , so it is hard to load a container or higher level truck.

Everything was good. All was explained to me and it all went smoothly.

Have had minor issues in the past with not receiving referral incentive. Staff is usually courteous but should brush up on customer service skills since some remarks previously given have been a bit judgemental. Units always available, bathroom always clean. My only issue is the elevator, took quite a while to go down 4 floors, thought I was going to get stuck.

Manager named Anthony was extremely helpful and courteous. He helped me bring my furniture upstairs after the moving company left my things outside on the ground. He was very king and accommodating. He is a great asset to this business and manages the store well.

Very Helpful staffs...considerate and courteous...My unit hallway is always clean...except for no available trash disposal inside facility.

Alex Oates Distrct Manager congratulations on your new promotion.

Prior to booking with StoragePost, I had called about 6-7 other storage places. Storage Post in Garden City had the best rates. The location is in a nice area and easy to get to from a highway. The facility is new and clean. When you pull in to drop your things there is a tarp on top of the loading docs which makes it convenient when its raining/snowing so you stuff does not get wet. They have plenty of dolly's to help you bring all the items to your unit. It is a month to month lease and they ask for 10 day notice if you not going to be needing the unit anymore. Very convenient that you are not locked into something for a year or longer. The only reason I'm giving this place 4 starts and not 5 is because when I booked it over the phone the girl told me that the unit can be in 2 people's name (this was very important to me and I made sure to ask numerous times during the call). However when we came to sign the lease, we were told that the unit can only be in one person's name and there is no way around that. Other than that this place is nice and for a reasonable price.

The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.