What People are Saying

Staff has always been helpful and professional. Place is keep in pretty good conditions. Price is ok for what you need storage for.

The move was a big improvement I like the 4th floor and the problem was corrected. Thank you.

Clean for the most part. Rat traps are abundant here. Space is descent for what you pay for. Could use more hand carts

It's great.

The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.

The young gentleman who procesed me in was very pleasant and professional. The storage units here are basically large walk-in closets. Above each closet there's a space about 4 feet wide by 4 feet high by 5 feet deep. One must roll a huge, unwieldy rollable staircase into place in front of the closet door in order to access this small and high space. However, this 80 cubic feet of space easily swallowéď up my stuff with many many cubic feet of space remaining for stuff I'll never use. At $9/month, this arrangement most pleased me. Unfortunately, Storage Post just raised my rent to $18/month. Their e-mail gave no rationale for the price spike. They could have at least phased in the increase over a few months. They've left me feeling they are at best greedy and at worst desperate. It's a shame they did the increase this way. As far as customer service I've been pleased with their polite, no-nonsense approach. The small, high-up $9/month cubicles were a great way for Storage Post to bring in some money from what would have been wasted space and provided a bargain option for folks like myself who didn't have a whole lot of stuff and were willing to trade some convenience for a greatly reduced monthly bill.

Great People Great Service

Nice & clean facility.

I was just checking the place.but it looks good

The woman who showed me the space we rented was nice and patient. The space itself was a good size, affordable and near the elevator which is a plus. However I learned the hard way that once you decide to rent a space you must bring your lock in during their office hours so they could take there lock off and put your lock on. This process does make sense but I have never rented a storage space before and I just thought once I purchase it they will take their lock off automatically. The woman who i signed up with should have mentioned that small detail to me so that I wouldn't have came to move all my stuff in at night, just to discover I can't because it's locked. Also when we finally got the Locks switched the space was extremely dusty and dirty. My fiancé was disgusted and had to clean it himself.

Nice structure

The gentleman that called me after I made the reservation was very professional and courteous. I haven’t gotten my items in the storage yet but what I have experienced so far I like!!!! ️