What People are Saying

Customer Service was fantastic!!

Leslie always provides great customer service Webster is the place to store your goods

Very helpful

I love coming to this place when asked I I can leave a review I was more than willing, the staff is fantastic leslie is always greeting and customer service is completely on point! I appreciate the service that the company provides thank you

Love the area n the young pregnant employee who explained all.the information..she was excellent n friendly.

Peaceful and reassuring experience. Highly trusted.

The staff there is always happy, smiling and helpful. Whenever I need help they do their best to rectify the situation. It's always clean and well maintained which is a supper dupper plus for me. The store is convenient and close to major highways. I feel safe storing my belongings there because the staff always provide warming welcomes and departures which ensures me that I picked the perfect location.

I rented a u haul truck from here instead of going to the Uhaul center in Chelsea. It's a small business so they treat you like people. Was efficient and got better service than I would have at Uhaul. Rigth near the city bike on ave D and 9th St.

Anthony was genuinely kind and helpful. Although, it was closing time he took the time to show me the room that would accommodate my need and fit my budget. And to my surprise he also told me about a special offer of the paying for the Unit one time and for two months the room would be for free!!! What a deal!! What a delightful young man Mr. Anthony is!! Storage Post struck gold when they hired him, he should get a promotion and a raise for what he brings to this company!!!!!!!!!

Great Customer service and good location.

Very well spoken young man I had no problem he was very able to understand me

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.