What People are Saying

Porsche was very attentive, friendly, knowledgeable and a pleasure to work with. Great customer service!

I was very happy with the way they took care of me. I really appreciate it. I will recommend people to put their stuff in their storage.They are very excellent.

Hey guys, just wanted to share my thoughts on this storage facility. I gotta say, it's been a great experience so far. The staff is super friendly and helpful, and the facility itself is really clean and well-maintained. Plus, the fact that there's 24-hour security access is a huge plus. Highly recommend this place for anyone looking for a reliable storage option.

This has been my go to storage facility in Brooklyn/Queens. Covered loading dock, clean temperature controlled units and a great staff. Everyone there, especially Jessica and Julie, are very friendly and eager to help you find the best unit at the best price.

DEVON young man at front desk was very helpful. Pleasent experience ty

Fast & easy! Very helpfull customer service !

Edyta from customer service was wonderful, she went over and above what most employees would do to fully answer all my questions, and to accommodate an initial reservation problem that I had. She researched a question and got back to me promptly with an answer and a good solution. Great Job ,thanks again

amazing prices and staff.love it

Anadina gave the best customer service and was very sweet. Im happy to know that she is in the office to help at any time.

Very nice and helpful staff. Everything clean and save.

One thing about this line of business regarding storage units is that it is very cut throat. No transparency. Too many establishments want your money and raise rates without a legit reason. Myself and my Girlfriend came in to Storage post this afternoon to purchase a unit for storage. We were helped by Stan. Upon entry, Stan has been absolutely hospitable and professional. Answering questions and telling us what to expecting now and in the future. He also showed us an available storage and allowed us to discuss if we wanted it. The absolute definition on honesty and transparency. He cared about our business and our needs. Also treated our daughter kindly. I can not wait to begin brining all of my items over from a rival company and be closer to home. Amazing price, amazing staff and most importantly, HONESTY. Thank you immensely Stan. Update: 5/19/24 We had to cancel our storage membership as the rates got higher. Still a bit more affordable than other competitors BUT we have aspirations to move out of NYC so we had to begin cutting back and began saving. Staff is still exceptionally nice, friendly and catering. Still would recommend this place if you can afford to do so.

I have been with Chelsea Storage for over 20 years and have always received excellent customer service. A special “thank you” to Jairo and Shane in the office who were always so helpful and to Rob who operates the elevator at the storage facility. Susan NYC