What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Great customer service , Nychelle was great help, moving from extra space was the better option for me.
Albert Council
5.00 Stars
Came in today to transfer my unit to a smaller one and Dionna & Lizzette we’re very helpful and informative.
Dorsett Aka
5.00 Stars
Liz was very professional I had a company a friend to there storage Liz was friendly an comfortable
Luvone Wilson
5.00 Stars
FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!
florence bowen
5.00 Stars
I'm happy here, the location is perfect. The staff is on point, polite, courteous
jedifrogg
5.00 Stars
Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence
Lawrence Bailey
5.00 Stars
I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!
kelth belanger belanger
5.00 Stars
Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless
Liz
5.00 Stars
Tanaysha was very helpful
Helbert Moscol
5.00 Stars
I would like to thank Zophier and Angie, Storage Post in Pelham for assisting me with my paperwork, setting up a new unit. Thank you, for your humble and professional manner.
Zainab Taylor
5.00 Stars
Having been with Storage Post for many years previously, I decided to rent from them again. They have great customer service and Luis was also a pleasure to work with. May you keep up the good work.
Chastidy Q.
5.00 Stars
Totally great experience. Ozzie was helpful, informative and extremely pleasant.
Jose Vargas