What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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06/28/2024
Such a nice experience! Carmen was so kind and helpful. Life savers!!! Definitely recommend this location for storage.
Lydia Osorto
Brooklyn
Brooklyn New York
02/20/2019
Good place for storage. Prices sizes and short to or long term storage staff helpful.speak with them for your info.
Georgina S Deaton
Long Island City
Queens New York
08/28/2024
Had a great experience with Daniel, very knowledgeable and kind during my sign up experience!
Raven
Brooklyn
Brooklyn New York
09/04/2018
Been using them for years
dawn kogan
Rockville Centre
Long Island New York
10/16/2018
High level of customer service. Extremely clean and well lit. Very pleasant experience.
Tracey Hanley
Rockville Centre
Long Island New York
11/03/2013
.great place. Zeah provided great customer service.
Ela Cruz
Melrose
Bronx New York
09/15/2017
They're fast and straight forward. Great customer service. Highly recommend :)
Janet Alicia Hernandez
Ridgewood
Queens New York
01/31/2018
Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!
Adriana Figueroa
Ridgewood
Queens New York
10/09/2019
Hi, my name is Ali Djaranabi my unit is 1023. I always receive 100% customer service from Edilee Gomez. Thank you storage post for brook avenue´s great service.
Ali Djaranabi
Melrose
Bronx New York
07/22/2018
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
Ridgewood
Queens New York
11/08/2019
Clean building great rates great custimer service
Ackah Ngouan
Melrose
Bronx New York
10/24/2018
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe
Ridgewood
Queens New York