What People are Saying

Liz was very professional I had a company a friend to there storage Liz was friendly an comfortable

Your customer service representative at the store location Jawad was exceptional and had excellent customer service !!!

FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!

They defiantly try to take storage to the next step, they let u send packages, climate controlled rooms, high ceilings in storage units at no extra charge, protection plans available. I feel safe to store.

The young lady working there this morning was very polite, courteous and friendly. She assisted me with my reservation, explained policy and procedures, showed me how and where my unit was and even when there was an issue with the unit she not only took care of the issue, she even contacted me when the situation was resolved. Excellent customer service

The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.

Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!

(Translated by Google) Christina lw morales family Normisha r Washington family ️ (Original) Christina lw morales Familie Normisha r Washington Familie ️

Walked into the facility and was immediately greeted by Luis and tken through a verbal communication of the policies and procedures of Storage Post Pelham. Then I was taken to the prospective unit and given further information on the unit and workings of the facility. Luis was very helpful friendly. I highly recommend Storage Post for their cleanliness and ease of registration and of course the staff. A very beautiful facility.

I’ve had my things in a huge storage compartments for about one year and each and every time I’ve had a concern or question everyone on staff has always been helpful, professional and very courteous In assisting me each time. The facility is extremely clean which for me is essential and the facility is very convenient if one needs to grocery shop and a Petsmart is located a hop, skip and a jump from them. When my POD arrived I thought it was going to be a challenge but everything was done quickly due to the availability of their 2 huge elevators. I recommend this particular facility to anyone needing great access to their belongings because of their after hours extended hours and great staff.

Very easy move-in, staff was helpful and efficient.

What can I say? This site is a great site and I've had no problems since I've been storing here. The Manager Ozzie is always on top of things and very helpful when I am need of services. Thumbs up to Ozzie!