What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/25/2018
Love this place. The woman on the phone was so warm and lovely. It looks no time to get my space secure. Move in was a breeze. My unit was spotlessly clean and just as described. The manager was very helpful.
Catherine Burns
Brooklyn
Brooklyn New York
08/03/2018
Great, clear customer service support from the 800 number facilitating this location. Very helpful!
Cameron Cuchulainn
Brooklyn
Brooklyn New York
02/25/2019
I rented with the Brooklyn location for over 10 years without one issue. When it finally came time for me to move out from over 3000 miles away, they went above and beyond to make sure things worked out smoothly. Highly recommended!
Neysa Gudger
Brooklyn
Brooklyn New York
04/03/2019
Excellent service!
Solomon Washington
Brooklyn
Brooklyn New York
04/19/2019
The facility is been improve and some services added. The manager Fred is been very accommodating and helpful to us as well of the front deak staff. 24hr is as a good feature. Very convenient located
Carlos Cabrera
Brooklyn
Brooklyn New York
04/23/2019
Amazing customer service, facility, AND a good deal! I love it and recommend it to everyone, not to mention an awesome service you will receive from Fred. Fred is extremely helpful and caring about my needs. When I was having trouble with the move-out dates, he did not hesitate to accomodate my needs and adjusted the time for me which was the best thing he did. I look forward to using Storage Post again next year when I move out.
HK
Brooklyn
Brooklyn New York
11/24/2019
Great
The Golden Boy
Brooklyn
Brooklyn New York
11/17/2020
I had never rented a storage unit before and this was seamless, everything was properly and clearly explained to me, I was taken to and shown the unit and more importantly I feel safe when visiting this storage facility
Louise Smith
Brooklyn
Brooklyn New York
08/29/2021
My relationship with the company has been very complicated by a flood problem which is still on the way to mending, hopefully amicably. The help I got from the local team however was remarkable as under the guidance of Abraham Sosa we were able to deal with all issues at hand and I cannot thank him enough and his colleagues. In spite of all the difficulties I encountered, I would not walk away from that location. Their professional maturity and personal care has restored the trust I and all need for safety.
Danielle tilkin
Brooklyn
Brooklyn New York
03/16/2023
Staff was very accommodating and prices were very reasonable. Kimberly help me through the whole process.
Neil Rosenblatt
Brooklyn
Brooklyn New York
06/22/2023
Romulus is the MAN!!! He took so much time to tour the faculty with me and show me the units that met my requirements, and he is SO NICE!!! Truly appreciate his customer service and helpfulness. Give this man a raise!!!!
Daniela Busciglio
Brooklyn
Brooklyn New York
03/09/2024
Helpful staff and overall smooth experience. The elevator could be faster. I have two units, medium and small size range, and neither has any light inside so it’s hard see inside the units. They could increase the overall light conditions or provide battery operated lights you’d pick up from the front desk like picking up the carts. There could be a solution.
Begum Yasar
Brooklyn
Brooklyn New York