What People are Saying

Alex Oates Distrct Manager congratulations on your new promotion.

Good and clean facility, hard to find parking sometimes

Affordable and spacious

Took the time to fill out all the unnecessary paper work online. Paid by credit card and two days later when I went to check in I had to do it all over again. So do yourself a favor and don't do anything online. Just show up and expect to spend about 25 minutes fooling with paperwork. The access code you get online isn't right either. As far as the unit goes It's pitch dark you can't see anything inside. I'm on the second floor. It was kind of dirty in the hallway. I haven't put anything in it yet because I'm not sure this is going to work out for me. I don't like the ramp to load and unload on the second floor. The young lady at the desk was as nice as she could be. It's not her fault this place isn't really set up right. I might try to get on the first floor and perhaps that will solve my issues. I'll update this review if that happens. Update: Storage Post has transferred me to a first floor unit which fixes the issue I had with the ramp. Once again Maria at the front desk was very helpful. They were very fast to respond to this.

Gave away our unit which was aggravating.

Poor communication between customer service number in real life sraff

The staff were very helpful, friendly and personable. I would recommend it. The facility itself is an old building and access is not as easy as other places, but the staff makes up for it.

Staff, Yvonna and Angie were pleasant and patient. Giving all information in a timely manner and answering all necessary questions. Thank you Ladies

Clean, secure and well-lit. I appreciate the 24 hour access and reasonable pricing. I would have given five stars, but there's one problem: there aren't enough ramps! I shouldn't have to lift wheels over a curb. That's my only complaint. I notice that there are units labled as "accessible". If I'm able-bodied and struggling over the curbs, what is a person in a wheelchair or using a walker supposed to do? Please install ramps.

Great service. Reasonable price. Parking is not that big if not a busy day. But it has a unload area

This review is late! I've had a locker at Storage Post Jersey City for 2 years. The day I went to register for it, it was at closing and the door was locked. Victoria was still in the office. She got up to answer the door and when I told her what I wanted, but I could come back, she let me in. She took me around the facility, we did the paperwork and it was done. I didn't have to come back, she took time out of starting her weekend and was very pleasant about it. I'm sorry it took so long for me to thank her. The facility itself is excellent. Clean, well lit, secure, perfect. Notices of service changes are posted regularly so you always know when you can or cannot get to your locker. There are carts usually in the lobby, but on occasion you have to find one, but generally always have one available. The only reason I give it only 4 stars is I'd like the hours to be a little longer, but it's not killer.

Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.