What People are Saying

Clean facilities, but needs better elevators. Process also seem high.

I wanted to rent a storage unit and the first month was free with a $35 administration fee. I decided the next day that I didn't want the unit. They gave me an issue with receiving a refund. They avoided dealing with me for 2 weeks. It wasn't until I made a review that they gave me a refund.

As far as storage places go, it's is adequate.

A new insurance company is taking over and raising the insurance rate. Smdh.

Great location in the middle of all major highways making an easy access point for your belongings. Some of the evening staff are very unprofessional and very rude.

No much to say about it

Doesn't have climate controlled units

Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.

Everything appears to be good with the storage space. But, the reservation wasn't clear that it was not climate controlled and a $15 admin fee on top of that.

It's okay. Need more security. Alot of THIEVES!!!

I purchased a unit on a Fri, it was not big enough so on that same Fri I upgraded. The acct had a bal which I was told would be taken care of. I rented a truck moved all of my items from my prior storage just to get to this storage and my access code would not work. Luckily another customer let me use their access code seeing as it was a Sunday and they were closed and no one was answering when I called the number for customer service. However me and my two sons had to unload the truck bring things up to one floor because that's where the access code took us to and then walk up a flight of steps to our actual unit. Please keep in mind that this was an actual truck from U-Haul not a van a truck. That was not a pleasant experience for me and my two teenage children. I really hope that the future would this company is better than my first weekend. I switched to this company because their prices seemed to be better than my previous location. Fingers crossed....I received a call from the district manager,who assured me this was a fluke. I am confident my experience will be better in the future.

I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.