What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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4.00 Stars
The move was a big improvement I like the 4th floor and the problem was corrected. Thank you.
Martin Ramirez
4.00 Stars
The woman who showed me the space we rented was nice and patient. The space itself was a good size, affordable and near the elevator which is a plus. However I learned the hard way that once you decide to rent a space you must bring your lock in during their office hours so they could take there lock off and put your lock on. This process does make sense but I have never rented a storage space before and I just thought once I purchase it they will take their lock off automatically. The woman who i signed up with should have mentioned that small detail to me so that I wouldn't have came to move all my stuff in at night, just to discover I can't because it's locked. Also when we finally got the Locks switched the space was extremely dusty and dirty. My fiancé was disgusted and had to clean it himself.
Amanda Nieves
4.00 Stars
It's a cool and very clean place to store your belongings
george gonzalez
4.00 Stars
Place is ok. Could use some updates
Cesar Ortiz
4.00 Stars
Very friendly check-in. Great area. Satisfied so far.
Marie Marino
4.00 Stars
This review is late! I've had a locker at Storage Post Jersey City for 2 years. The day I went to register for it, it was at closing and the door was locked. Victoria was still in the office. She got up to answer the door and when I told her what I wanted, but I could come back, she let me in. She took me around the facility, we did the paperwork and it was done. I didn't have to come back, she took time out of starting her weekend and was very pleasant about it. I'm sorry it took so long for me to thank her. The facility itself is excellent. Clean, well lit, secure, perfect. Notices of service changes are posted regularly so you always know when you can or cannot get to your locker. There are carts usually in the lobby, but on occasion you have to find one, but generally always have one available. The only reason I give it only 4 stars is I'd like the hours to be a little longer, but it's not killer.
Kerry Andrews
4.00 Stars
Positive: Great price compared to other storage providers. I recently decided to use this facility and move contents of my storage unit. It is clean. It Needs improvements in the following areas: I had to use the docking area. If I had physical challenges, it would have been impossible to climb or carry boxes to the loading carts. This facility is best suited for trucks to move items. I checked the other entry points and there isn't flat ground level loading area. The other entries have stairs (imagine having to carry boxes!) or very steep incline! The first day I got lost trying to find my locker. It's a bit of a maze. The numbers aren't sequential! I had to call the office (got call service), a gentleman came and helped me locate it. The elevators aren't numbered. I ended up at another area the first day while trying to exit... Eventually I figured out there was another elevator taking you to the docking area exit! It helps having groups of #s as well as markings and a map by each elevator! Please have a number allocated to each elevator. The third trip, I had to call the office for a cart to load my boxes. For better client service: With all the security cameras, the office should be aware that there aren't enough loading carts and make sure to have enough and not having to call the office (goes to call center)! Overall, I find it challenging using this facility. I hate having to climb the docking area to get to my storage unit. I hope they take into consideration the above improvements for better client experience. NOTE: I gave 5 stars, hoping they will take the above suggestions seriously.
Lucine NY
4.00 Stars
Great customer service from workers at desk and will refer customers..
Antonio Barksdale
4.00 Stars
Great staff.
pit dread i
4.00 Stars
So far so good
SARAH B KOLL
4.00 Stars
Really helpful
The mukbang Mom
4.00 Stars
Very clean well lit. Different size storage containers inside dry storage. Also very secure
Derrick Brooks