What People are Saying

I am updating my previous post in which I encountered a customer service issue over the weekend. However, Mylandria, the regional manager, called this morning with a resolution that accommodates my access needs. So thank you for taking the initiative and reaching out. It was appreciated and the slate is clean.

Luis was awesome. He should be made a district manager. Great customer Services.

First I want to start off by saying Ashley has GREAT customer service and she is one the reason that My husband and I decided to view the space . I was price shopping and I had a few stores to check out but Ashley secured my decision! We will be renting here, Thank you Ashley

Lavona and Edilee were great! I made a visit and inquired about a 5x10 unit which I will be moving into next week! I’ve chosen to look around to see what storages best fit me and I believe my husband and I will choose here. both very knowledgeable and helpful ! Let’s not forget both smiles and personality’s very vibrant ! I highly recommend. The buildings kept extremely clean.

This place is very clean & easy. Love that there are carts available & you don’t have to ask someone to unlock them. They are conveniently at docking station.

I’ve had several units with them in the past. I recently had to get a new unit. I’ve always received above and beyond customer service which is why I always come back. My recent encounter tops them all! I was assisted by Livan. He provided me with outstanding customer service. He was polite, knowledgeable and also helped me get the right unit for my belongs. I can honestly say within the years of storing my belongings there, Livan is in my top 5 best reps!!! The staff there is always happy, smiling and helpful. Whenever I need help they do their best to rectify the situation. It's always clean and well maintained which is a super dupper plus for me. The store is convenient and close to major highways. I feel safe storing my belongings there because the staff always provide warming welcomes and departures which ensures me that I picked the perfect location.

I would like to say that you have two wonderful employee . 1- Anthony Vola 2- a lady I dont know her bame but she is wonderful they are very helpful , understand , curtious . Great ppl . Give them a raise and praise .

Anthony, the branch manager was very helpful and polite! He stopped eating his lunch to help me! Over all experience was outstanding!

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.

the guy behind the counter was the best very good person to deal with i recommend this place 100% arriva storage post!

Anthony, is an amazing employee, the way he presented himself, kind, courteous , and respectful. I would recommend this storage to anyone the prices are also really cheap, and they are willing to work around your budget 10/10

Sure beats paying crazy high storage rates in NYC. At Storage Post I not only got a less expensive rate, but a bigger space. The manager at this location was very helpful in finding a space that worked for me and locking in a good deal. Really appreciate that.