What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Fair price, nice staff.
Alex Wang
5.00 Stars
Erica made my experience extremely easy for me. She knew what I wanted, and met my needs making it an easy smooth transition for me!
Melissa Cosme
5.00 Stars
Actually had a really great experience with this storage company. The start up is seamless, rates are very competitive, and the employees are knowledgable and easy to work with.
Williams Agate
5.00 Stars
Carlos is the man!
Matt DiVincenzo
5.00 Stars
Ms Shaday is exceptional! I am writing this review because of her. When I received an email from Storage Post alerting me to possible flood damage I was really apprehensive. When I went to the office to find out more about the flood damage, I had to wait a few minutes while the attendant (Ms Shaday) spoke with at tenant on the telephone. I was impressed at the way she handled the call. She was calm, explained things clearly, was very patient and understanding of the caller. I thought that this woman must have had a degree in psychology! When the call finished, and I spoke with her of my concerns about the flood, and how Storage Post was going to handle the situation, all my ‘fears’ went away. Miss Shaday explained everything very clearly, and how the company was going to handle the issue. I thank you for having someone like Ms Shaday working with you. Thank you again and congratulations for having Ms Shaday speaking with the customers and tenants! She is an asset to your company!
TOBIAS NASCIMENTO
5.00 Stars
This was my first time renting a storage unit. The prices were very reasonable compared to others. The representative I spoke with was very helpful and patient with me as she explained the dimensions of the unit and the amount of items that would fit into the space. The company was very thorough and called to verify some information before taking any action that might have an adverse effect on my reservation (Rey). On the day of my move, the movers came late and the window of time that would allow me to get to the office was compromised. However, I called and spoke with Muhammad and Rey and they stayed an additional half an hour. That gave enough time to jump in a cab ahead of the movers and get my keys and sign the contract so I could move into the unit! I just want to say thank you both for being so accommodating and pleasant throughout the various phone calls and evenmore when I got to the facility. The process once we were at the facility was very smooth. The dollies and hand carts made the transfer of items from the truck to the unit quite easy. Thanks again, gentlemen for everything!!!!
Wendy Nathaniel
5.00 Stars
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie
5.00 Stars
Moved here from public storage. Staff at Public was cool but the company is not. Gets you in then jacks up your rent in 6 months. After 2 years rent was almost double. Carts sucked, elevators smaller etc... Everything about storage post is better. Everything. From the sales person, to the manager, the staff, the facility. Customer service is stellar here. Couldn’t recommend more.
stefan andemicael
5.00 Stars
Love it
nydia torres
5.00 Stars
The staff at the LIC site are the friendliest, most helpful team I’ve ever worked with. Great personal touch.
Lyn Pinezich
5.00 Stars
Storage Post in Long Island City made my storage experience seamless, thanks to Shaday! From move-in to move-out, she was incredibly helpful and attentive, ensuring the whole process was easy and stress-free. The facility is clean, secure, and well-organized. Shaday went above and beyond to make sure I had everything I needed, and her friendly, professional attitude really stood out. I highly recommend Storage Post, especially if you're lucky enough to have Shaday assisting you!
Daniel Volz
5.00 Stars
The staff was helpful and friendly and did a fantastic job getting us set up. The facility is excellent, clean, and affordable. Overall a great experience and highly recommended!
PR Harbin