What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/05/2023
I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.
Michele Bella
Garden City
Long Island New York
01/08/2024
A new insurance company is taking over and raising the insurance rate. Smdh.
jayfaly
Lawrence
Long Island New York
04/28/2024
It's not easy for one girl to move stuff in and out. They have this horrible sharp ramp and the carts they have are so thin so when you push things fall off. The place was also broken into recently. My unit and several others trashed
Melanie Marcial
Floral Park
Long Island New York
02/22/2019
Devon is really an extremely good worker with the best attitude. Something is not right with the woman called Dana. She seems to want to start an argument. Try avoiding her and you may have a better experience with this Storage company. Unfortunately, sometimes she is the only one at the desk. This woman is not a good worker and has a bad attitude. This is the main reason for only 3 stars.
Watcher Eighteighetyeight
Garden City
Long Island New York
08/18/2019
I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!
Amy Sue
Floral Park
Long Island New York
09/20/2021
The small unit i rented had tooo many mice droppings from the beginning, And it was on the second floor The units should be cleaned much better for a new tenant Definitely disappointed. J. B.
John B
Floral Park
Long Island New York
08/09/2017
Can't wait to cancel my contract
Omari Knight
Lawrence
Long Island New York
05/02/2020
Ive been renting fo some time now and i dont understand why i cant use the bathroom..i travel alot when i get there they tell me its out of service or not available
Julie Six
Lawrence
Long Island New York
08/23/2023
Access code didn't originally work on elevator. Other than that my move - in was good.
Raúl M
Lawrence
Long Island New York
08/09/2017
Can't wait to cancel my contract
Omari Knight
Lawrence
Long Island New York
12/03/2018
Dayna was able to assist with the services I needed and provided solutions to any issues I had. The facility is clean and well lit. This is not accessible 24 hours due to “ security reasons”. Fares may suddenly increase without much of a heads up. Mine were raised before I even had a year of service. It’s okay.
Sandra Mancia
Garden City
Long Island New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York