What People are Saying

The previous owners had this place in 2020, I rented at the set price, in 2022 new owners took over & the price has increased, & out of loyalty I stayed, but no fear, because of a beautiful human being by the name of Adrian who went beyond the call of duty and reached out to me, & lowered the increased price back down to the price I was paying when I signed up. So to show my gratitude I'm leaving this review. Loyalty is a big one for me, & with that being said thank you Adrian!!!

Clean and helpfully staff

Place is ok. Could use some updates

It was smooth, even though there was information that wasn't clear or changed along the way..

Customer service is awesome, your p.m. assistant Lesley has great customer service. You close at 8 p.m...

I'm giving this place four stars because it's so darn creepy and yet so awesome. It might be by a metal scrap yard, down a dead end street, across the tracks from the metro north, and generally shady (abandoned delivery trucks, also saw a random clown service), but storage here is half of what you pay at Manhattan mini and they have the most flexible access hours.

Staff, Yvonna and Angie were pleasant and patient. Giving all information in a timely manner and answering all necessary questions. Thank you Ladies

Nice new office. Clean units

The workers in the storage place are awesome,patient and understanding. Now the workers that you have to reserve online are inconsiderate and just after your money

It's a cool and very clean place to store your belongings

Facility is in a dark area of the Bronx but overall my experience was pleasant. I had my unit for a while there and closed my account today. The manager Jay was cool, gave us all the info we needed and helped us quickly move out of our unit. The Price here was cheap and I will be coming back if I need another space. I would give 5 stars but no loading area for parking.

UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!