What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/02/2023
Very professional and clean place
Clarence Oppong
Morrisania
Bronx New York
10/06/2016
Great storage considering I got a 7 x 5 for 20 a month due to an error. But it lasted almost a year until I got a letter that they were going to raise the price . 5 stars cause they kept their promise and my stuff was secure. The place is organized and clean!
Es Mosa
Mott Haven
Bronx New York
05/16/2019
Randy always gives a little extra customer service when possible; something that is unfortunately missing in a lot of other places. Great "can do" attitude.
Alfie Porter
Mott Haven
Bronx New York
10/09/2019
I had the pleasure of being helped by Nychelle who is so pleasant and resourceful. I came into this location with a-million-and-one questions and I even called a couple times as well. Each time, Nychelle was respectful and knowledgeable about my concerns. Overall, the customer service at this location is phenomenal and it made the process to secure a storage unit feel like a breeze.
Charnika Webster
Mott Haven
Bronx New York
11/01/2019
The manager, Gloria Ramirez, was so helpful and provided me service with a joyful smile and playful attitude.
Tony Sands
Mott Haven
Bronx New York
01/08/2020
The staff at this location are very occomadating, friendly and helpful. I want to specifically thank Dionna for all her help. I would recommend using this location.
Michelle Evans
Mott Haven
Bronx New York
03/06/2020
So, my lock weirdly just stopped working! And Lizette came by to save me worth her super customer service. I honestly neverrrrrr have an issue here they are supper helpful and always accommodating. This may jus seem like a simple job you clock in and clock out too... but she always works wit us with heart and compassion which is really appreciated when working with personal items. I had a previous storage that was horrible (A&A storage) so this is a huge upgrade and I feel really secure. having my items stored here. THANK YOU LIZETTE. At the moment, she is currently running up and down just for me to get my storage open. If that isn’t customer service, then idk what is!!!
Remi Thomas
Mott Haven
Bronx New York
10/10/2021
GREAT SERVICE
Philip Philips
Mott Haven
Bronx New York
08/17/2024
(Translated by Google) NO (Original) EZ
Arthur Land
Mott Haven
Bronx New York
10/26/2017
very good on price
Amaury Garcia
University Heights
Bronx New York
02/12/2018
Excellent customer service, we have rented rooms in many different self storage facilities and this one surpasses them all. Special thanks to Alex Oates, Jose Salcedo, and Leydi Mendoza.
Baya Furniture
University Heights
Bronx New York
06/27/2018
Great customer service
Ruben Lopez
University Heights
Bronx New York