What People are Saying

I’ve been coming here for years and I appreciate Lizzette’s help today her attitude is so positive and very much helpful with what I needed done today. Best place for storage

Jay Santos was an amazing help while moving into the storage unit. She helped fine the perfect match for us and offered a great deal! I’ve had a unit here for 3 years and the service is amazing! Thanks Jay!

I’ve had several units with them in the past. I recently had to get a new unit. I’ve always received above and beyond customer service which is why I always come back. My recent encounter tops them all! I was assisted by Livan. He provided me with outstanding customer service. He was polite, knowledgeable and also helped me get the right unit for my belongs. I can honestly say within the years of storing my belongings there, Livan is in my top 5 best reps!!! The staff there is always happy, smiling and helpful. Whenever I need help they do their best to rectify the situation. It's always clean and well maintained which is a super dupper plus for me. The store is convenient and close to major highways. I feel safe storing my belongings there because the staff always provide warming welcomes and departures which ensures me that I picked the perfect location.

very good service

I would like to say that you have two wonderful employee . 1- Anthony Vola 2- a lady I dont know her bame but she is wonderful they are very helpful , understand , curtious . Great ppl . Give them a raise and praise .

Matt was very friend and extremely helpful. Renting a unit was very straightforward and fast. Very convenient.

Anthony, the branch manager was very helpful and polite! He stopped eating his lunch to help me! Over all experience was outstanding!

John Ortolano is very nice, helpful and knowledgeable. He went above and beyond on helping me find the right unit. The space is big and I feel safe there. Thank you John.

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.

The associate at the Garden City location was very helpful and kind throughout the process. Clean facility. Their is ten dollar mandatory insurance fee per month on top of your monthly payment. Wasnt told upfront but still the monthly cost was affordable.

the guy behind the counter was the best very good person to deal with i recommend this place 100% arriva storage post!

January