What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/05/2019
Gloria Ramirez godbless you, thank you soo much! For your great customer service and for accommodating me and my aunt. I highly recommend her she was very patient, fast worker, kind and gave us a clear understanding. If only there was a Gloria where ever you go lol. Happy customers
Love Me
University Heights
Bronx New York
05/22/2022
Space for a good price with 24 hour access, bathroom, location and climate controlled!
Phoenix Rachal
Ridgewood
Queens New York
03/04/2017
Excellent place. Clean, secure. Business and store hours convenient. The staff is really helpful and professional. Highly recommend this store.
Aurora M.
01/04/2022
Very clean and comfortable Never have no problem save
Ruth Scott
Lawrence
Long Island New York
06/08/2017
Excellent service! Roxy was phenomenal. So happy to have found this place.
Laura Bloom
08/18/2022
Manny Had excellent customer service. He was very much hands-on. The storage unit was a pretty big and equipped for the items that needed to be stored. He wished me a happy birthday first.
Nellie Dodd
North Shore
Staten Island New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
09/10/2022
Maria was amazing
Francisco Perez
Linden
New Jersey New York City
02/07/2018
(Translated by Google) I was well attended (Original) Fui bien atendido
Ricardo Diaz soler
09/18/2022
This was our first time ever renting a storage unit, Manny went above and beyond and helped us with all of our questions. Definitely the best customer service I’ve ever had friendly, funny and very helpful. I absolutely recommend this storage unit to everyone!
Sofia Markovic
North Shore
Staten Island New York
06/15/2018
I love this storage post the people were helpful there, they gave me a great deal and there customer service was excellent.. I spoke to a young lady named zanayla she was very helpful. Great gal !!
Melissa Royo
10/14/2022
Staff was very kind and efficient.
Adelita Rodriguez Roman
Morrisania
Bronx New York