What People are Saying

Aida Valentine was extremely helpful with assisting me to chose a unit that was the best fit for my family's needs during this time.

I have all of my belongings at this facility in The Bronx I have been with them for almost 2 years already and they have been so much help. I'm not only happy about how clean the manager Kristian keeps it but he is also kind with answering any questions. I would recommend it to anyone who wants to see their belongings well kept and in the same condition. Kristian is awesome and so hands on I really felt welcomed and attended to.

(Translated by Google) The customer service is very good I am satisfied with the service (Original) La atención al cliente es muy buena estoy satisfecho por el servicio

I stored stuff here for a year. The place is clean, convenient, well lit, and they play good music in the background. Security seems adequate. Staff were always helpful in the rare times I needed help. Nothing not to like.

Simply the best and most accommodating staff and storage facility. Yahaira was awesome.

Maria is the best

Good price for what you get, and it's well managed.

Sign up was smooth, Claudio at the counter is super helpful. The unit is decent and easy to access. They provide dollies. What I like best is that you can drive into the loading area, off the street.

El lugar super bien ... las personas que atienden muy amables un trato super excelente !!

The overall move went pretty well. Staff were very helpful with getting me all set up. My problem however began when I got to my unit. I rented a 10"×10" space, but when I arrived I could immediately tell this was not a 10"×10" space simply because I had just left a 10"×10" space prior to moving here. When I alerted the staff member about it, I was told that he did not know what I could do, because they don't measure the spaces. I continued making my argument, at that point I was told that I had to measure the space and prove that it was not 10"×10". So I did. While I was measuring, another staff member showed up and watched as I measured. It showed that the space is 10"×7" . As I spoke about paying for a 10"×10" space but only getting 10"×7". I was told sarcastically that maybe I should have stayed in the 10"×10" where I was. I did not find that funny at all. Then I was told that this matter would be emailed to the higher ups and someone would get back to me about a reduction in price. I'm still waiting... shortly after posting my review I was contacted by the district manager who was very nice and apologetic concerning my encounter with the staff. She explained that my storage has been reduced because of the dispute in size and assured me that the disrespectful manner in which I was treated, will not be tolerated. I really appreciate the way this situation was dealt with and I am satisfied with the results. Thank you Mylandria...

(Translated by Google) Good attention, spaces at your convenience. (Original) Buena atención, espacios a tu conveniencia.

Manny was such a great help and made sure that everything went super smooth for us! Couldn’t ask for more! Wonderful service and always had a smile!!