What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
06/11/2021
Excellent customer service. Very clean and I feel safe if I’m by myself.
Arleen Piil
Rockville Centre
Long Island New York
03/04/2017
Excellent place. Clean, secure. Business and store hours convenient. The staff is really helpful and professional. Highly recommend this store.
Aurora M.
02/04/2026
Robert gave me excellent service. Crystal was helpful and clean facility.
Emilcel Fragrance & Accessories
Morrisania
Bronx New York
08/25/2022
Easy to use system to look into reservation and fantastic staff member to assist with rental process and answer questions.
Kevin Bishop
Suffern
Rockland County New York City
06/08/2017
Excellent service! Roxy was phenomenal. So happy to have found this place.
Laura Bloom
09/30/2025
Donald are more than awesome they have helped me in my time in need he made me very happy with all the help he would do for me he took it above and beyond
Britney Toro
North Shore
Staten Island New York
09/04/2022
Today, being a holiday weekend, we we’re glad that the storage was opened. Also, I was warmly welcomed and received expedite service from Kimberly. She was very professional, polite and ready to help. Thank You for making our day.
Robin Walthour
Brooklyn
Brooklyn New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
10/27/2017
Excelente atencion y muy bien explicado todo
Andrea Diaz
02/23/2026
So far so good - this facility is clean, easy to move into, amazingly priced, and the customer service is incredible.
efrain rodriguez
Linden South
New Jersey New York City
03/20/2018
La señorita Zenaida tuvo conmigo una atención excelente me sentí con mucha seguridad de dejar mis cosas guardada aquí
Dunia Palma marrero
08/26/2025
I've been here at this location for 3 years and I love this place , always clean and staff is very friendly,
Ronald Pegram
Elizabeth
New Jersey New York City