What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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08/25/2022
Easy to use system to look into reservation and fantastic staff member to assist with rental process and answer questions.
Kevin Bishop
Suffern
Rockland County New York City
06/08/2017
Excellent service! Roxy was phenomenal. So happy to have found this place.
Laura Bloom
09/30/2025
Donald are more than awesome they have helped me in my time in need he made me very happy with all the help he would do for me he took it above and beyond
Britney Toro
North Shore
Staten Island New York
09/04/2022
Today, being a holiday weekend, we we’re glad that the storage was opened. Also, I was warmly welcomed and received expedite service from Kimberly. She was very professional, polite and ready to help. Thank You for making our day.
Robin Walthour
Brooklyn
Brooklyn New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
08/09/2025
Jessica was an amazing help, her service was EXCELLENT!! Always a pleasure speaking to her.
caylee
Linden South
New Jersey New York City
09/19/2022
There was a small wrinkle with my move in, as the room i reserved had been once three rooms that had merged, and the room number on the door was not quite the one in my online paperwork. I would have to say that the staff was very helpful, and the desk guy even stayed late to make sure i had the correct room. The prices are good, and i can't argue with 2 free months, less signing fee, etc. I had a bad experience with a competitor, and excessively severe late fee. I plan to emply that space and move everything to storage post. Hopefully, I will continue to be happy with them.
Robert Lewis
Perth Amboy
New Jersey New York City
02/07/2018
(Translated by Google) I was well attended (Original) Fui bien atendido
Ricardo Diaz soler
03/20/2018
La señorita Zenaida tuvo conmigo una atención excelente me sentí con mucha seguridad de dejar mis cosas guardada aquí
Dunia Palma marrero
08/26/2025
I've been here at this location for 3 years and I love this place , always clean and staff is very friendly,
Ronald Pegram
Elizabeth
New Jersey New York City
10/17/2022
My english is not good at all i speak arabic, manny using google translate was very very helpful, i love the security cameras, 3 elevators, very clean, alot of moving supplies, very good access hours and the kiosk but most of all manny is the best you need more manny’s
Akram Farah
North Shore
Staten Island New York
07/25/2018
me gusto mucho esta cómodo,la atencion es muy buena y los precios son buenos.
yamilet guerra