What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/04/2019
When arrived at the place had to wait a long long time until someone took care of paperwork, ID card, webcam photo ID, payment... everything... and the movers waiting outside payed by the hour! I wish they just assigned my unit number immediately (which was reserved previously!) and then we could go processing paperwork and everything afterwards. What a waste of time... Otherwise the storage units are new and in very good condition
Dio Go
Jersey City
New Jersey New York City
02/08/2021
Good Customer service they are ver helpful with anything you need when it comes to storage
kyron payne
Cypress Hills
Brooklyn New York
03/26/2023
I have a couple of issues l was quoted one price online but when l got to the actual facility the price was totally different and why do you not have bins for us to dispose of things when we're cleaning the out I've rented before and we were furnished with that luxury.
Sheila Lee
Ozone Park
Queens New York
07/31/2021
Only one of the elevators worked, which slowed down how quickly I could move my stuff in and cost me more with my moving company.
Santi Slade
Brooklyn
Brooklyn New York
04/26/2022
Just preparing myself got a letter abbreviatio of eviction
Thomas Purcell
East Village
Manhattan New York
11/13/2018
Good, but they increase your rent frequently and regularly.
Dwar Meji
Linden
New Jersey New York City
01/27/2023
I wish it was smoother than it actually was. The elevator at the loading dock was being occupied by a large group of movers making it difficult to use and left me stuck waiting for the elevator for long periods of time on the floor of my unit while they loaded and unloaded the mounds of furniture they had. Then I went to the front desk to buy a lock and no one was there. I literally waited for 10/15 mins for someone to just come to the front door. Too many red flags on the first day!
Michelle Michelle
Yonkers
Westchester New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York
12/03/2018
Dayna was able to assist with the services I needed and provided solutions to any issues I had. The facility is clean and well lit. This is not accessible 24 hours due to “ security reasons”. Fares may suddenly increase without much of a heads up. Mine were raised before I even had a year of service. It’s okay.
Sandra Mancia
Garden City
Long Island New York
12/14/2020
Nice, clean establishment.. Well lighted..
Raymond Cruz
Yonkers
Westchester New York
03/19/2018
It's average,just trying to get to the bottom of things. I will pronounce it is an excellent experience when I get it all sorted and done. I believe I can get there.
Sandi Cugno
Yonkers
Westchester New York
03/16/2021
It was fine. The employees were very friendly and helpful. Only getting two stars because I know they still working on improvements, besides that they would've received Five stars. The lift was too narrow and so was the stairway. We can only use the lift during office hours, but once they finished with the improvements this place is gonna be very good to store there. They had the size storage I was looking for and not too far away.
roger barrier
Haledon
New Jersey New York City