What People are Saying

The manager Jessica honored the 1 mo concession as offered by corporate, despite an on-site associate only offering 1/2 mo concession. Should only offer same deal to the public no differential.

Good and clean facility, hard to find parking sometimes

Great storage place an its open 24 hours

Ever since they changed the name it hasn't been the same

Lack of parking

I'm still a customer here but I have to admit, the prices are way too expensive. I'll probably downgrade soon, or find a better location.

Need to be 24/7 again.

not enough hand trucks and some are broken. Need to attend to that

Very disappointed

Excellent customer service. Loading lock situation on Grand street less than ideal. The adjacent car repair shop is hogging up parking space! 9 months in things have taken a different turn: without notification to all existing cliënts opening hours have changed from 24-hour access to a 6a-6p schedule. (Four star facility loses one star.) I beg your pardon: without notification changing the rules? I.o.w. not caring about your cliënts. What kind of management is running this place? "Excuse us, we have good reasons to change our policy and starting next month, next quarter our opening hours will change!" Not a single word. Crickets... That will cost you (at least) one star. Talking about management: I called customer service to find out what is going on. "I am sorry sir, because of mismanagement and irregularities at the 32 Grand Ave location we had to replace the staff.. and limit opening hours to the people that really need 24-hour access." Guess what: I was one of those people! And what kind of mismanagement? If you'd read down the customer reviews you find out that the main thing people (cliënts) are raving about is the local staff. That you (who are you?) just fired, replaced, your staff, or what the heck?! Who-ever runs this place has totally lost touch with reality. So disappointed. Oh wait. There goes another star..

Nice staff clean place price a bit high other than that good place

It's ok!