What People are Saying

Nice & clean facility.

Clean and secure with friendly helpful staff !

After spending 2 hrs moving all the items into the storage unit, I noticed that the latch does not lock so I am left with a bar of sorts that was mounted on top of the door. With so many break-ins at the facility, I certainly don't feel like my items are secure in that unit. I put two locks on the latch but it seems that a crow bar can easily remove the latch from the door. I went back to my unit and am pleased to see that the mgr had another latch placed on the outside of the unit. Hopefully, the 2 latches and 2 locks will deter breakins.

Nice structure

Prior to booking with StoragePost, I had called about 6-7 other storage places. Storage Post in Garden City had the best rates. The location is in a nice area and easy to get to from a highway. The facility is new and clean. When you pull in to drop your things there is a tarp on top of the loading docs which makes it convenient when its raining/snowing so you stuff does not get wet. They have plenty of dolly's to help you bring all the items to your unit. It is a month to month lease and they ask for 10 day notice if you not going to be needing the unit anymore. Very convenient that you are not locked into something for a year or longer. The only reason I'm giving this place 4 starts and not 5 is because when I booked it over the phone the girl told me that the unit can be in 2 people's name (this was very important to me and I made sure to ask numerous times during the call). However when we came to sign the lease, we were told that the unit can only be in one person's name and there is no way around that. Other than that this place is nice and for a reasonable price.

The woman who showed me the space we rented was nice and patient. The space itself was a good size, affordable and near the elevator which is a plus. However I learned the hard way that once you decide to rent a space you must bring your lock in during their office hours so they could take there lock off and put your lock on. This process does make sense but I have never rented a storage space before and I just thought once I purchase it they will take their lock off automatically. The woman who i signed up with should have mentioned that small detail to me so that I wouldn't have came to move all my stuff in at night, just to discover I can't because it's locked. Also when we finally got the Locks switched the space was extremely dusty and dirty. My fiancé was disgusted and had to clean it himself.

The staff was friendly and informative, facilities are clean and safe.

Very friendly check-in. Great area. Satisfied so far.

Ok

Friendly and professional staff. Had an issue at this location but thanks to the amazing staff Ms. Maria Quezada and NIck issue was taken care of. Happy Holidays and thanks!

Positive: Great price compared to other storage providers. I recently decided to use this facility and move contents of my storage unit. It is clean. It Needs improvements in the following areas: I had to use the docking area. If I had physical challenges, it would have been impossible to climb or carry boxes to the loading carts. This facility is best suited for trucks to move items. I checked the other entry points and there isn't flat ground level loading area. The other entries have stairs (imagine having to carry boxes!) or very steep incline! The first day I got lost trying to find my locker. It's a bit of a maze. The numbers aren't sequential! I had to call the office (got call service), a gentleman came and helped me locate it. The elevators aren't numbered. I ended up at another area the first day while trying to exit... Eventually I figured out there was another elevator taking you to the docking area exit! It helps having groups of #s as well as markings and a map by each elevator! Please have a number allocated to each elevator. The third trip, I had to call the office for a cart to load my boxes. For better client service: With all the security cameras, the office should be aware that there aren't enough loading carts and make sure to have enough and not having to call the office (goes to call center)! Overall, I find it challenging using this facility. I hate having to climb the docking area to get to my storage unit. I hope they take into consideration the above improvements for better client experience. NOTE: I gave 5 stars, hoping they will take the above suggestions seriously.

Alex Oates Distrct Manager congratulations on your new promotion.