What People are Saying

Space does the job. Liking the hours of access

The manager Jessica honored the 1 mo concession as offered by corporate, despite an on-site associate only offering 1/2 mo concession. Should only offer same deal to the public no differential.

Affordable and spacious

Average

There's a loading dock, but it does have stairs instead of a ramp , so it is hard to load a container or higher level truck.

Not bad simple instructions easy to find locate and obtain access, sign up was easy and I moved everything within 2 days, staff is very friendly I even showed up at 4pm on a Sunday and they had closed the gates for the day I called and the staff member let me in and allowed me to access the storage , so I’m happy about that and also it’s clean not like the other locations full of graffiti and dirty this is decent

Good services.

Neighborhood friendly

The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.

The staff were very helpful, friendly and personable. I would recommend it. The facility itself is an old building and access is not as easy as other places, but the staff makes up for it.

Nice service

The woman who showed me the space we rented was nice and patient. The space itself was a good size, affordable and near the elevator which is a plus. However I learned the hard way that once you decide to rent a space you must bring your lock in during their office hours so they could take there lock off and put your lock on. This process does make sense but I have never rented a storage space before and I just thought once I purchase it they will take their lock off automatically. The woman who i signed up with should have mentioned that small detail to me so that I wouldn't have came to move all my stuff in at night, just to discover I can't because it's locked. Also when we finally got the Locks switched the space was extremely dusty and dirty. My fiancé was disgusted and had to clean it himself.