What People are Saying

Clean and secure with friendly helpful staff !

After spending 2 hrs moving all the items into the storage unit, I noticed that the latch does not lock so I am left with a bar of sorts that was mounted on top of the door. With so many break-ins at the facility, I certainly don't feel like my items are secure in that unit. I put two locks on the latch but it seems that a crow bar can easily remove the latch from the door. I went back to my unit and am pleased to see that the mgr had another latch placed on the outside of the unit. Hopefully, the 2 latches and 2 locks will deter breakins.

Nice structure

Prior to booking with StoragePost, I had called about 6-7 other storage places. Storage Post in Garden City had the best rates. The location is in a nice area and easy to get to from a highway. The facility is new and clean. When you pull in to drop your things there is a tarp on top of the loading docs which makes it convenient when its raining/snowing so you stuff does not get wet. They have plenty of dolly's to help you bring all the items to your unit. It is a month to month lease and they ask for 10 day notice if you not going to be needing the unit anymore. Very convenient that you are not locked into something for a year or longer. The only reason I'm giving this place 4 starts and not 5 is because when I booked it over the phone the girl told me that the unit can be in 2 people's name (this was very important to me and I made sure to ask numerous times during the call). However when we came to sign the lease, we were told that the unit can only be in one person's name and there is no way around that. Other than that this place is nice and for a reasonable price.

Clean for the most part. Rat traps are abundant here. Space is descent for what you pay for. Could use more hand carts

It's great.

The staff was friendly and informative, facilities are clean and safe.

This location is very new (and, in fact, still partially under construction at this time), but thanks to that they offer some great rates on storage. Very accessible by road (just a block from the Bruckner off-ramp of the Willis Ave Bridge), though not as much by train — it's about a half-mile walk from the nearest #6 stop. The layout is a little overcrowded and maze-like, with some levels having steel grid deck "floors" and some units being tricky to access. (Entrances around corners, doors that swing open into the accessway, etc.) So, depending on where in the facility your unit is located, it can be tricky to store larger items or move a lot of stuff in and out. But especially for lighter, more compact storage needs, Storage Post can be a great resource and the price is right!

(Translated by Google) Algood (Original) Algood

This review is late! I've had a locker at Storage Post Jersey City for 2 years. The day I went to register for it, it was at closing and the door was locked. Victoria was still in the office. She got up to answer the door and when I told her what I wanted, but I could come back, she let me in. She took me around the facility, we did the paperwork and it was done. I didn't have to come back, she took time out of starting her weekend and was very pleasant about it. I'm sorry it took so long for me to thank her. The facility itself is excellent. Clean, well lit, secure, perfect. Notices of service changes are posted regularly so you always know when you can or cannot get to your locker. There are carts usually in the lobby, but on occasion you have to find one, but generally always have one available. The only reason I give it only 4 stars is I'd like the hours to be a little longer, but it's not killer.

Positive: Great price compared to other storage providers. I recently decided to use this facility and move contents of my storage unit. It is clean. It Needs improvements in the following areas: I had to use the docking area. If I had physical challenges, it would have been impossible to climb or carry boxes to the loading carts. This facility is best suited for trucks to move items. I checked the other entry points and there isn't flat ground level loading area. The other entries have stairs (imagine having to carry boxes!) or very steep incline! The first day I got lost trying to find my locker. It's a bit of a maze. The numbers aren't sequential! I had to call the office (got call service), a gentleman came and helped me locate it. The elevators aren't numbered. I ended up at another area the first day while trying to exit... Eventually I figured out there was another elevator taking you to the docking area exit! It helps having groups of #s as well as markings and a map by each elevator! Please have a number allocated to each elevator. The third trip, I had to call the office for a cart to load my boxes. For better client service: With all the security cameras, the office should be aware that there aren't enough loading carts and make sure to have enough and not having to call the office (goes to call center)! Overall, I find it challenging using this facility. I hate having to climb the docking area to get to my storage unit. I hope they take into consideration the above improvements for better client experience. NOTE: I gave 5 stars, hoping they will take the above suggestions seriously.

Great customer service from workers at desk and will refer customers..