What People are Saying

Great storage place an its open 24 hours

I am very big on receiving good customer service. When i don't get it this lets me know I'm not dealing with professionals. At the storage post the staff are dead on ... They're courtesous and well organized, and treat the customer with respect. This means alot to me, and that is why I'm doing business with you... Keep up the good work!!!

The security is very unsuccessful, you need to enter the password for the elevator and floor cells, they are not suitable for standard carts, large rubber wheels are needed.

Affordable and spacious

Clean facility, easy access to storage units, elevators, dollies provided. All good.

The customer service attracts customers, and the place is clean and brighter inside, and has enough time for access!

Good services.

The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.

Well I was bummed to know my original online contract I made with Storage Post was scheduled incorrectly. I wanted a climate control unit l, the unit they gave me wasn't, and this information was nowhere on the receipt either. However, Rick was able to get everything straightened out and all worked out!

Spacious

I've used Storage Post before. Even through the expansion and renovation of their units they had great customer service, please and extended themselves to accommodate the customers. Even as I experienced difficulties they were there. The place is clean and quiet. Their location has had surrounding improvements and it is conveniently located, surrounded by stores and transportation. (One worker even stood in the rain waiting for keys apologizing that they were not open on time. About 11am they opened.) I even argued and became irate about a circumstance but your worker remained calm and relaxed and walked me through the confusion. (I had to apologize and really thank the person) A great team of people working there. Thank you!

The agent was extremely helpful and friendly service. I applaud the extra action she took to accommodate my needs.