What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
11/09/2019
My partner and I had rent units at Brook we have nothing to complain Angie and the new manager Gloria amazing customer service and great rates. Recommended 100%
Ibrahim Sagne
Melrose
Bronx New York
01/20/2020
Came in today with my husband as a first time customer. Ahjenay Santana helped us and was very very helpful. Walking in we were feeling nervous and anxious, especially because we are moving due to unfortunate circumstances and Ahjenay made us feel soo welcomed. She is very knowledgeable and answered all of our questions. Thank you Ahjenay Santana for your excellent customer service skills and making us feel well.
mariap3190
Yonkers
Westchester New York
02/17/2018
Very helpful, knowledgeable, courteous employee that assisted us.
Vitamarie Baker
09/23/2019
The customer agent that helped me was Sean. He was extremely courteous and polite and went above and beyond to explain the procedures and policies of the facility. He had a lot of patience and I appreciate the time he spent going over things with me and honestly if it wasn't for him taking that time with me I probably would have stored my belongings else where. I want to personally acknowledge my appreciation for the outstanding service .on my very first visit. And again, thank you once again.
Cynthia McCauley
12/06/2019
1st experience with a storage facility. Ashley was great! Was able to look up everything on their website prior to 1st visit.
Tammie L
New Rochelle
Westchester New York
11/14/2019
Thank you lavona for making the last minute move in process so easy for us ! She’s great.
Tricia Spencer
Pelham
Westchester New York
11/25/2020
Great place
Denise Maldonado
Linden
New Jersey New York City
07/29/2019
Great location, very helpful staff, clean, great customer service. Gloria helped us, she took the time to show us the available units. She was pleasant and informed us about the prices without hesitation. Will definitely refer others
Yvette Melendez
Mott Haven
Bronx New York
10/26/2019
Most helpful staff!! Accommodating should be their middle name, they knew exactly what I needed and made it happen effortlessly.
Tenant Relations Site Office 239 East 111th Street
Mott Haven
Bronx New York
03/19/2021
Leslie was very helpful storage was clean thank you
Sy Luv
East Tremont
Bronx New York
12/26/2019
After visiting the site, I enjoyed the professional performance and friendly manner of the staff.
Linda Joseph
Mott Haven
Bronx New York
10/23/2019
Best prices in town and very friendly
Peyton Coleman
River Rd
New Orleans Louisiana