What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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05/16/2019
Randy always gives a little extra customer service when possible; something that is unfortunately missing in a lot of other places. Great "can do" attitude.
Alfie Porter
Mott Haven
Bronx New York
01/31/2020
Leslie was very nice and courteous his customer service skills are exemplary his knowledge of the services was excellent
wanda serrano
East Tremont
Bronx New York
10/09/2019
I had the pleasure of being helped by Nychelle who is so pleasant and resourceful. I came into this location with a-million-and-one questions and I even called a couple times as well. Each time, Nychelle was respectful and knowledgeable about my concerns. Overall, the customer service at this location is phenomenal and it made the process to secure a storage unit feel like a breeze.
Charnika Webster
Mott Haven
Bronx New York
11/26/2018
Brandon was very helpful! We were trying to clear out a storage unit, but misplaced the key. He was able to help us in a fast manner. It was a breeze! I was working with an elderly woman that could not remember where she'd placed her keys. THANKFULLY, Brandon was able to open the storage unit with no hesitation. He was willing to go above and beyond for us.
no.sunshine
River Rd
New Orleans Louisiana
11/01/2019
The manager, Gloria Ramirez, was so helpful and provided me service with a joyful smile and playful attitude.
Tony Sands
Mott Haven
Bronx New York
01/08/2020
The staff at this location are very occomadating, friendly and helpful. I want to specifically thank Dionna for all her help. I would recommend using this location.
Michelle Evans
Mott Haven
Bronx New York
02/18/2020
Jessica Sanz was very sweet and professional when I walked into the facility. My father just closed out his account with you guys and he says he had a great experience here. If we ever want to rent a storage place again, you guys will definitely see us again.
April West
Cypress Hills
Brooklyn New York
09/01/2016
I came here about two weeks ago with my girlfriend to rate a unit and the workers in the office were happy and helpful. The building was clean, and their rates are the best I've seen compare to the other storages next door. I would definitely recommend this company and location.
Micheal Hawkins
Yonkers
Westchester New York
07/30/2020
Morrison was so unbelievably helpful and patient with me last week. It was my first time coming to the unit and he made the experience so pleasant and I was so relieved my belongings were in good hands!
Lissa Warshaw
Brooklyn
Brooklyn New York
09/13/2017
I never used self storage but the manager Anthony walked me through the entire process and made it very simple. Anthony was polite and extremely helpful. The entire process only took a few minutes to rent and get my access code. I was able to get started right away. When I came back a few days later Anthony remembered my name and went out of his way to say "HI" and ask if there was anything I needed. Great storage facility!
Christopher Mullins
Yonkers
Westchester New York
10/19/2017
Alex Lambertus made the paperwork and registration super easy. There were ample hand carts to help make my move smooth and everything was very clean and well lit. Really great facility.
Francesca Camillo
Yonkers
Westchester New York
09/20/2019
Great customer service!
Eva Toro
Yorktown
Westchester New York