What People are Saying

Great place, creative service

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.

Porscha was wonderfully; and extremely helpful on the phone. Gave me a detailed description of sizes and what I needed to know. When I got to the office located at the storage facility, John got me signed up and in my unit in minutes. He gave me a tour so I can get to my unit quickest and made sure I was all set up before separating from me. Thanks so much!

the guy behind the counter was the best very good person to deal with i recommend this place 100% arriva storage post!

Everyone was extremely helpful & friendly. I am so very happy I went with them for a storage company!

Anthony, is an amazing employee, the way he presented himself, kind, courteous , and respectful. I would recommend this storage to anyone the prices are also really cheap, and they are willing to work around your budget 10/10

Excellent Service!

(Translated by Google) A very good place, with spacious parking and 24-hour access, I highly recommend it, very good treatment of the employees (Original) Un lugar muy bueno , con espacioso parqueo y acceso 24 horas , lo recomiendo mucho, muy buen trato de los empleados

The process was very easy. The representative was very patient and helpful.

Very nice people there! Been renting since 2010 doing great with the place. Highly recommend them!

I don’t need storage but I stopped by to get directions earlier . Thanks gentleman lol

My partner and I had rent units at Brook we have nothing to complain Angie and the new manager Gloria amazing customer service and great rates. Recommended 100%