What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
11/23/2021
What an easy experience. Ease of access and personnel were perfect for what I needed.
Christopher Logios
Rockville Centre
Long Island New York
03/10/2017
Great new location! A great person is working at this location! Roxanna is awesome!
Leonardo Manzano
09/20/2022
FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!
florence bowen
Mott Haven
Bronx New York
06/14/2017
Yahaira wasexcellent greatservices
Marlen Maria
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
11/10/2017
Super contenta muy buen servicio y atención todo muy limpio y organizado
Suleimy Nunez
10/02/2022
The guy from your office was helpful and informative in getting to my unit.
Alberto Ferrer
Pelham
Westchester New York
03/27/2018
Customer service at its best love it thank you guys for taking care of me
Jatnna Batista
10/18/2022
I feel so happy very professional mr manny represent himself and the company very well. A lot of elevators, a lot of security cameras, very good access times. Very good prices. If it was not for manny I would not made my final decision. Thank you storagepost for the great customer service with manny. Like everyone else says you need more mannys.
Isabel BATISTA TAMAYO
North Shore
Staten Island New York
07/25/2018
(Translated by Google) I liked very much this comfortable, the attention is very good and the prices are good. (Original) me gusto mucho esta cómodo,la atencion es muy buena y los precios son buenos.
yamilet guerra
11/13/2022
I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.
Phyllis Di Pasquale
New Rochelle
Westchester New York
08/29/2019
(Translated by Google) Very good attention of the children who attend and the place very clean (Original) Muy buena la atención de los chicos que atienden y el lugar muy limpio
Sandra Borro