What People are Saying

Younger staffers and night staff extremely courteous, night staff most helpful.

Update: I’m unfortunately dropping my rating to a solid 3 stars. I stopped in yesterday and it’s was hot as heck on the second floor. I almost passed out trying to put items in my unit. I think they were having AC issues but the unit seemed cooler than the walkway which was weird to me but maybe the cooler air that was trapped inside of the unit accounted for this. I’m still hopeful that these are all rare occurrences that just unfortunately have been my first impressions. Original: Overall I give somewhere between 3 and 4 stars. Facility is well maintained on first impressions. Staff was friendly and helpful when I stopped in to finalize my reservation on Friday. On Saturday I came in to locate the unit and drop off a few items. I couldn’t find the unit. I went downstairs to get assistance locating it and was pretty much told it was on the 2nd floor. Thanks Captain Obvious, but where on the 2nd floor? I was given further unhelpful directions and after wandering around for another 10 minutes I went back to the office. This time thankfully, I was escorted upstairs by another associate and after navigating the maze we were finally able to locate the unit. I broke the seal on the unit and unfortunately it wasn’t properly checked before rental. I found a random shampoo bottle, ripped photos and just an overall not properly vetted unit. Thankfully I brought Lysol and Wipes with me. It’s a smaller unit but it has more space than I expected. The price is unbeatable and hopefully now that the move-in kinks are out of the way it will be smooth sailing going forward.

Expensive, doors to unit are small and difficult to get things in and out.

No frills self storage. Helpful staff

I'VE TRIED TO GET END OF A ISSUE WITH THE DEPARTMENT OF NEW YORK STATE TO PUT A PUBLIC GARBAGE BIN OUTDOORS FROM STORAGE ON BROOK AVE BRONX N.Y.

Prices going up.

It's ok

My daughter chose this facility due to 24 hour access. We went two weeks ago at 11pm to then be denied access. Come to find out no longer 24 hours and she recieved no notification of changes.

Ive been renting fo some time now and i dont understand why i cant use the bathroom..i travel alot when i get there they tell me its out of service or not available

Don't expect to recover anything of they damage your storage with water leaks, got no compensation whatsoever.

Access code didn't originally work on elevator. Other than that my move - in was good.

Late charges and response during covid has been difficult. A lock was placed on our items preventing entrance. We were charged almost $50 while waiting for the office to respond to us having covid payments on time.