What People are Saying

So, my lock weirdly just stopped working! And Lizette came by to save me worth her super customer service. I honestly neverrrrrr have an issue here they are supper helpful and always accommodating. This may jus seem like a simple job you clock in and clock out too... but she always works wit us with heart and compassion which is really appreciated when working with personal items. I had a previous storage that was horrible (A&A storage) so this is a huge upgrade and I feel really secure. having my items stored here. THANK YOU LIZETTE. At the moment, she is currently running up and down just for me to get my storage open. If that isn’t customer service, then idk what is!!!

GREAT SERVICE

(Translated by Google) NO (Original) EZ

I've had to use storage facilities many times. This was by far my best experience.

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.

I love the person is very nice

Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po

Good access.

they good. just wish they had a bathroom that was Clean