What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/06/2023
It's great ,the environment is great to, but on top of the some storage units the barrier can be cut with bolt cutters...I think that is too thin but you can see for yourself.
Stephen Francois
Cypress Hills
Brooklyn New York
06/17/2021
The reason I choose this Storage location was because the 24 hour access was Convenient for me as I'm a night shifter but now I'm rethinking because its just aggravating to deal with.
Roberto Castaing
Yonkers
Westchester New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
07/19/2016
It is a good place to keep stuff, a little expensive...
enio segovia
Long Island City
Queens New York
09/18/2018
Lack of parking
Mariveth Cruz de Taveras
East Tremont
Bronx New York
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York
02/21/2022
Okay
Rita Barnett
Yonkers
Westchester New York
10/20/2017
not enough hand trucks and some are broken. Need to attend to that
M Banker
Mott Haven
Bronx New York
08/23/2024
freight elevator needs to be repaired.
Housemusic Tee-com
Brooklyn
Brooklyn New York
07/21/2022
Understandable 24hours is a lot to deal with to stay open but to cut down to 8.5 hours..... Pretty drastic and inconvenient. The new limited time now if it's a week day I have to take time off from my 9-5 job I commute to and from to be able to go to my room or get there even earlier on a weekend. SORRY NOT CONSIDERATE OR PRACTICAL FOR WORKING PEOPLE AT ALL! Work with people a little bit a few early days a few late days during the week..... Not jam their weekend up and room be useless for 5 days out of the week.
sam buccheri
Long Island City
Queens New York
03/17/2022
Prices going up.
David Walters
Cypress Hills
Brooklyn New York
03/30/2023
It's my fault for NOT having someone supervise it. They broke various things during the move and and the pieces broken are not found. sorry BUT the moving part was not good.
Mikey Tavarez
Morrisania
Bronx New York