What People are Saying

Can't wait to cancel my contract

Manager is rude

Bien sitio

Nice clean facility. The 5x5 is not actually 5x5, but 4x4...not certain if they made an error on our booking.

Their service is good but only one serious concern I have is when they have drilled long screws to reinforce the bottom part of all the storage spaces, this long screw drilling has gone through one of my expensive pro audio accessories box and I'm hoping that it has not damaged my accessories. Overall, storage post management should be more careful when drilling long screws for a thin metal reinforcement. I also feel that they should lower my monthly payment for the next year and half because of this and keep all my access the same, then I will say that it is even.

the staff was very pleasant and helpful. I appreciate that. The reason for the 3 stars is because. As soon as I opened locker I saw mouse droppings all over the container. I decided I wouldn't leave clothes bc I couldn't chance anything getting ruined. So as much as the staff was great I'm very upset about the dirty container and may just decide to leave my stuff elsewhere. I refuse to put my clothes I to that container and that defeats my purpose for having storage in the first place... Not expecting use dropping on the 4th container from the top... either way. Can't Won't leave clothing there.

As far as storage places go, it's is adequate.

Reasonable rates make this a great place to keep your items at. They have recently upgraded everything even letting old staff go, to bad I missed them. Update, those reasonable rates are getting higher, in the span of a few months I've already gotten two rate increases. All that fixing up in there is coming out the customers pocket. Will have to rethink if I should stay or go if they keep raising rates every 3 or 4 months. I would think with all the new storage lockers making more money they would leave rates alone. Every little nook and cranny has a new locker, ridiculous. Another $10 dollar rate increase for 12/2033. Will be moving stuff out slowly so by the summer can say later. Started out with reasonable rates but with rate increases almost every month it's getting ridiculous. Where's all the extra money they getting for all those new storage spaces they charging people for.

It's average,just trying to get to the bottom of things. I will pronounce it is an excellent experience when I get it all sorted and done. I believe I can get there.

I usually have an awesome experience but this time not so much. Purchased a second unit and have had multiple issues with it.

The exit is awkward

I'VE TRIED TO GET END OF A ISSUE WITH THE DEPARTMENT OF NEW YORK STATE TO PUT A PUBLIC GARBAGE BIN OUTDOORS FROM STORAGE ON BROOK AVE BRONX N.Y.