What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
The experience was good. Daniel helped us out and efficiently sorted our issue.
ramit bajaj
5.00 Stars
The staff at the LIC site are the friendliest, most helpful team I’ve ever worked with. Great personal touch.
Lyn Pinezich
5.00 Stars
We came in just to look at a unit and were so pleased with the facility and Taylor that we secured our unit immediately. The grounds are clean, units well lit, and the manager is both upbeat and down to Earth.
Pamela LoGiudice
5.00 Stars
Storage Post in Long Island City made my storage experience seamless, thanks to Shaday! From move-in to move-out, she was incredibly helpful and attentive, ensuring the whole process was easy and stress-free. The facility is clean, secure, and well-organized. Shaday went above and beyond to make sure I had everything I needed, and her friendly, professional attitude really stood out. I highly recommend Storage Post, especially if you're lucky enough to have Shaday assisting you!
Daniel Volz
5.00 Stars
I walked in and was seeking a unit with a full truck straight off of the highway. Phil was pleasant, knowledgeable, quick and provided excellent customer service and eased my moving anxiety. Price was perfect, building was clean and spacious.
Stef K
5.00 Stars
They're fast and straight forward. Great customer service. Highly recommend :)
Janet Alicia Hernandez
5.00 Stars
Excellent customer service. Very clean and I feel safe if I’m by myself.
Arleen Piil
5.00 Stars
Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!
Adriana Figueroa
5.00 Stars
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
5.00 Stars
The service provided eas excellent by Franny and Karla when I rented my unit #4181 The staff went above and beyond to give me the best promotion.
polito pagan
5.00 Stars
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe
5.00 Stars
It went very good smoove i like the workers here very nice clean place
Shanica Ventura