What People are Saying

Poor communication between customer service number in real life sraff

Affordable and spacious

Out of all the storage facilities on Long Island they give you your first two months free I can't say enough about it you got 24-hour access and you got cameras everywhere for Peace of Mind storage post is the place to be

From our experience, once we where there we were welcomed with warm reception by Staff. We were given an tour of the facility which seemed helpful

Nice service

Staff was excellent, both associates gave their advice and knowledge. The only down side was the aggressiveness and rudeness of the other tenants (all men) waiting for service, waiting for elevator, obtaining carts.

Manny is a very well-accommodating, respectful, thoughtful guy who helps you anytime you reach out to him. He is one of the main reasons I signed up with Storage Post in North Shore.

Prices are skyrocketing

Alex Oates Distrct Manager congratulations on your new promotion.

Prior to booking with StoragePost, I had called about 6-7 other storage places. Storage Post in Garden City had the best rates. The location is in a nice area and easy to get to from a highway. The facility is new and clean. When you pull in to drop your things there is a tarp on top of the loading docs which makes it convenient when its raining/snowing so you stuff does not get wet. They have plenty of dolly's to help you bring all the items to your unit. It is a month to month lease and they ask for 10 day notice if you not going to be needing the unit anymore. Very convenient that you are not locked into something for a year or longer. The only reason I'm giving this place 4 starts and not 5 is because when I booked it over the phone the girl told me that the unit can be in 2 people's name (this was very important to me and I made sure to ask numerous times during the call). However when we came to sign the lease, we were told that the unit can only be in one person's name and there is no way around that. Other than that this place is nice and for a reasonable price.

Easy to work with, my only critique would be the redundant e-mails.

The young gentleman who procesed me in was very pleasant and professional. The storage units here are basically large walk-in closets. Above each closet there's a space about 4 feet wide by 4 feet high by 5 feet deep. One must roll a huge, unwieldy rollable staircase into place in front of the closet door in order to access this small and high space. However, this 80 cubic feet of space easily swallowéď up my stuff with many many cubic feet of space remaining for stuff I'll never use. At $9/month, this arrangement most pleased me. Unfortunately, Storage Post just raised my rent to $18/month. Their e-mail gave no rationale for the price spike. They could have at least phased in the increase over a few months. They've left me feeling they are at best greedy and at worst desperate. It's a shame they did the increase this way. As far as customer service I've been pleased with their polite, no-nonsense approach. The small, high-up $9/month cubicles were a great way for Storage Post to bring in some money from what would have been wasted space and provided a bargain option for folks like myself who didn't have a whole lot of stuff and were willing to trade some convenience for a greatly reduced monthly bill.