What People are Saying

UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!

What can I say, its storage not a 5 star motel.

Used storage post once and back for a second time thank you for your help louis

Customer service is awesome, your p.m. assistant Lesley has great customer service. You close at 8 p.m...

I'm giving this place four stars because it's so darn creepy and yet so awesome. It might be by a metal scrap yard, down a dead end street, across the tracks from the metro north, and generally shady (abandoned delivery trucks, also saw a random clown service), but storage here is half of what you pay at Manhattan mini and they have the most flexible access hours.

Great customer service gloria was very helpful n informative clean building and great storage availability.

Very helpful at front desk Facility is generally clean Needs more carts for transporting storage. Larger size carts would be more useful.

Clean and cheap. Used to be able to access 24/7, so the restricted hours now is too bad.

A great place for your storage needs but their pricing is high every few months; they go up a few dollars more need be.

The space is reasonably priced and seems secure. I moved things in today and was disappointed by the lack of carts large enough to accommodate the pieces I was moving. Also, the elevator closed too quickly for me to get things in. I had to get someone to help.

Nice place

Staff was very accommodating and helpful. Storage space advertised is not accurate. Only approximate however. Staff offered another space in new building but I declined. My 10x10 (actually 10x8) was sufficient for my needs. They also gave me 2 free months so I need not complain. Definitely recommend them.