What People are Saying

(Translated by Google) NO (Original) EZ

I've had to use storage facilities many times. This was by far my best experience.

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.

I love the person is very nice

Jaquelyn was very friendly and helpful! Highly recommend this location, it's also conveniently located to public transportation, food, and other services!

Great facility, ample access hours and the employees are actually helpful and knowledgeable, especially Kevin Miller. He went above and beyond to accommodate me.

Lavona and Edilee were great! I made a visit and inquired about a 5x10 unit which I will be moving into next week! I’ve chosen to look around to see what storages best fit me and I believe my husband and I will choose here. both very knowledgeable and helpful ! Let’s not forget both smiles and personality’s very vibrant ! I highly recommend. The buildings kept extremely clean.

This place is very clean & easy. Love that there are carts available & you don’t have to ask someone to unlock them. They are conveniently at docking station.

Leslie and Leydi were extremely customer service friendly. You must find more people like them. Best experience I've had at a Storage place.

I thought this would be a dark and scary location! I must change my mind! The staff here is bilingual, really friendly and the manager Jose made feel really comfortable about my choices and was a true gentleman! I must Thank you for letting me use your bathroom and for the extra carts! My move in was super fast! The place was pretty clean for a windy day and parking was available easily. Will be telling all my girlfriends when its time to do spring cleaning!!!

This review is of the District manager. Alex did what the manager of the Fordham location failed to do :He listened! He understood the miscommunication that had taken place and resolved my situation . Thank you for understanding and keeping a loyal customer.