What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
The overall move went pretty well. Staff were very helpful with getting me all set up. My problem however began when I got to my unit. I rented a 10"×10" space, but when I arrived I could immediately tell this was not a 10"×10" space simply because I had just left a 10"×10" space prior to moving here. When I alerted the staff member about it, I was told that he did not know what I could do, because they don't measure the spaces. I continued making my argument, at that point I was told that I had to measure the space and prove that it was not 10"×10". So I did. While I was measuring, another staff member showed up and watched as I measured. It showed that the space is 10"×7" . As I spoke about paying for a 10"×10" space but only getting 10"×7". I was told sarcastically that maybe I should have stayed in the 10"×10" where I was. I did not find that funny at all. Then I was told that this matter would be emailed to the higher ups and someone would get back to me about a reduction in price. I'm still waiting... shortly after posting my review I was contacted by the district manager who was very nice and apologetic concerning my encounter with the staff. She explained that my storage has been reduced because of the dispute in size and assured me that the disrespectful manner in which I was treated, will not be tolerated. I really appreciate the way this situation was dealt with and I am satisfied with the results. Thank you Mylandria...
Joshua Brown
5.00 Stars
Manny Had excellent customer service. He was very much hands-on. The storage unit was a pretty big and equipped for the items that needed to be stored. He wished me a happy birthday first.
Nellie Dodd
5.00 Stars
I just wanted to tell you the best storage I ever been.Everything was very clean and organized . The employee name Kennard was very helpful .
Barbara Jeske-Choinska
5.00 Stars
Manny was such a great help and made sure that everything went super smooth for us! Couldn’t ask for more! Wonderful service and always had a smile!!
Gwendolyn Kozlowski
5.00 Stars
Good evening, I would like to give a quick story about one of your Workers. Not sure his position, but I'm sure that you couldn't have chosen a better example of what customer service looks like. Mr. Manny Gonzalez is one of the Most kindest ,giving people that I have met in quite awhile and he is the epitome of what service should look like. Whatever needs to be done and would not consider anything more than a Thank you! In Manny Gonzalez, you have a Great individual/Friend who gets it,So kudos to Manny, Kudos to you choosing him...you made a Wise choice and because of him ,I have recommended over 30 people who are now your customers. Here's to you Manny.
ROBERT Perkins
5.00 Stars
Manny was super nice..He made everything go very smooth…..The place is very clean….Thank you for all your help..
laurie gosling
5.00 Stars
Great location, very helpful staff, clean, great customer service. Gloria helped us, she took the time to show us the available units. She was pleasant and informed us about the prices without hesitation. Will definitely refer others
Yvette Melendez
5.00 Stars
Manny has done a tremendous job with welcoming me and my family into storage, his character and representation of this facility is remarkable. Place is clean, love all the features, again manny can't thank you enough ! Storage post don't lose that guy!
House Of Tracks
5.00 Stars
Most helpful staff!! Accommodating should be their middle name, they knew exactly what I needed and made it happen effortlessly.
Tenant Relations Site Office 239 East 111th Street
5.00 Stars
Beautiful facility, beautiful open outside layout for loading and unloading, I followed manny here from his old job because his services are impeccable. Manny showed me everything, the kiosk thingy is awesome and convenient, one of my favorites is the 3 elevators my second most favorite is the amazing access hours. So many cameras but im not worried. I been a customer sometime now and i just want to make it clear (with this overdue review) on how satisfied i am with all the features but most off all how my man manny took and takes care of me and all the other customers ive witnessed him take care of. Storage post i hope you take care of manny the same way he assertively , professionally and respectfully takes care of the facility and his customers. Thank you storage post you chose the right guy.
Michael Coleman
5.00 Stars
After visiting the site, I enjoyed the professional performance and friendly manner of the staff.
Linda Joseph
5.00 Stars
Clean. Helpful staff.
KATHLEEN TOLE