What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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4.00 Stars
My unit on the second floor was really good. We unloaded my kit and filled it all the way to the top. It took us about an hour to fill it up.
Elizabeth Bonaventura
4.00 Stars
I have been using this facility long before it was Brooklyn Space Storage. Very clean environment and nice place to store personal belongings. However it has gotten too expensive.
T Becks
4.00 Stars
Easy to work with and access, in a new building. Would be nice if there was one small bathroom open after the Office closes, but what are you gonna do?
Ray Cross
4.00 Stars
Need more carts guys
JAVIER BENZAN
4.00 Stars
Great price compared to other locations. Only flaw with this place is the schedule. You can't even access your unit on off hours. Other than that it's great.
Jose Vasquez
4.00 Stars
with the exception of parking spaces (very small) but plenty available everything is excellent. The staff especially is amazing and very helpful...I would definitely recommend..
Stephen Platters
4.00 Stars
UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!
David Chou
4.00 Stars
Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.
Ian Post
4.00 Stars
Only used there service for 6mos but the staff was great @ the start & end. Would recommend this facility. Premise is always clean & equipment is always available for use.
Allison Brown
4.00 Stars
Used storage post once and back for a second time thank you for your help louis
Annette Fontecchio
4.00 Stars
So far, so good. Clean facility, friendly and professional help.
Vinny Catalano
4.00 Stars
This place is great if you need extended hours to access your storage unit.
Brian Gerlach