What People are Saying

Great facility that is well lit, clean and air-conditioned.

Always going up on there prices

Helpful staff member, D'andre was excellent, very knowledgeable answer all my questions, very patient. I feel confident my storage experience will be a pleasant one.

I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.

I've had this storage room for 4 years. So far as I know, there haven't been any problems. The rate goes up every year, which might cause me to get a smaller room somewhere else. Lately, there have been construction workers using the loading/unloading dock area. So I have to park a block or two away. Which is annoying but not life threatening.

I rented two units on 8/29/17 but ran into some issues which I then posted a review. On 9/5 Victor Veras the area manager called me to personally apologize for the mishap and issued me an additional free month for the inconvenience. I just want to say thank you to Victor and the staff at the Pelham Pkway facility for treating me like I mattered. I would recommend this facility.

My business is located a few minutes from Storage Post Pelham so it's been convenient for me to store working supplies at this location. We've been using this facility since 2009 and have maintain anywhere from 1 to 3 rooms at a time. I use it mostly for storing my clients goods and all our excess working supplies. As an event company we need access all hours of the day and evening. I like this location because we can access as early as 6am and as late as 10pm with keycode access. It's clean and secure and well lit and I'm yet to feel insecure while using the facility. I had an issue recently and reached out to a supervisor for help. I spoke with District Manager Alexandro who was very willing to help and to find a amicable solution. He was efficient, professional and followed up as promised in a timely manner. I wouldn't hesitate to recommend Storage Post Pelham.

They the best worker omg they help u find a solution for everything I love them they deserve the best Glonia and Melanie they are simply the best great team of customer service

The place is clean, but I hard time getting in my storage unit. I did everything online when I got there no one was there to open up the place. So if you pay online please be on time. Customer service was great .

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.

Friendly staff and very helpful, clean space

Nice structure