What People are Saying

I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.

( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.

facility is very clean staff very helpful Mr. Luis was very informational and helpful i would definitely recommend this storage facility.

Lavona was spectacular ! She exceeded my expectations of customer service. Coming in she was cleaning and still was very attentive to me. She assured me she would be right with me. She showed me around gave me a tour of units until I found “the one” and she won me ! We’re residents of city island which isn’t far from pelham we talked about some great food spots and she just had such a great personality and this aura about her! We both are aquarius and we laughed about that. She’s a great manager and representative for storage post company. Thanks sweetie !

They are very nice and professional. I would recommend this place to everyone.

Ozzie was great. Very knowledge of pricing and policy. Showed me everything, like accessing the premises and also making sure it works with all gate access. Ask for Ozzie. He is that guy!

Move in experience was fantastic and easy, shout out to Frany!

Excellent customer service, we have rented rooms in many different self storage facilities and this one surpasses them all. Special thanks to Alex Oates, Jose Salcedo, and Leydi Mendoza.

Great customer service

Gloria and alex from a different store help me out big time...grat customer service very kind. ..went out of their way